There are four options that one can choose from when calling Cornerstone Family Medicine.

Press 1 to speak with a receptionist.

Press 2 to speak with clinical.

Press 3 to speak with billing.

Press 4 to leave a message.

Receptionists deal with:

• Appointments
• Medical Records requests
• Prior authorizations for prescriptions
• Disability paperwork
• FMLA paperwork
• Basic billing and insurance questions

Medical Assistants in the Clinical area deal with:

• Medical Questions
• Referrals
• Immunizations
• Test results

Billing deals with:

• Billing and insurance questions
• Insurance Records requests
• Payment Plan arrangements
• Collections